ARCA Certified Field Technician Network
Hands-on experts assisting at your location.
Our network of ARCA Certified Field Technicians is another advantage in our ARCA 5 Point Service Advantage.
ARCA has invested in training and certifying more than 720 ARCA field technicians. These expert technicians perform routine cleaning and preventive maintenance on your cash automation equipment.
The technicians make sure your machines are running at peak performance, to extend the cash recycler's operational life and maximize your benefits and returns.
ARCA Field Certified Technicians will also come to your location to solve a problem if it can't be remedied over the phone by our Live Help Desk Support. Most ARCA Certified Field techs are able to respond and resolve a problem in less than four hours after they are notified.
Whether they are visiting your branch or store for a preventative maintenance visit or a specific service call, ARCA Certified Technicians perform a 20 point inspection on your machines. This includes a thorough cleaning and any adjustments that may be necessary.
ARCA Certified Field Technician Network - another advantage in our comprehensive, 5 Point Service Advantage, providing you with the best customer service in the industry. Freeing you to focus on your business and your customers.