Transcript
Teresa Keegan from Fidelity Bank. We have a relatively small teller staff. And, we are constantly trying to achieve high-efficiency-grade customer service. Yet, we have a small staff. So to help us achieve these competing objectives, we started thinking about implementing a cash recycler for our process. After reviewing a variety of options, we selected the ARCA Tech CM18 because of its overall value, its footprint and its efficiency. It really has helped us achieve these these goals by keeping the tellers in the lobby and not in the vault, and by having them available to help customers.