Well, it adds hands and eyes.
For the better part of the last decade, I've helped financial institutions, retailers, municipalities and healthcare providers solve cash-handling problems by leveraging market-leading cash-recycler technology. Ten years later, I found myself still struggling to explain what I do for a living to my wife, family and friends. I spent countless hours describing in detail what a cash recycler is and how it functions technically. I'd covered electromechanical design features, software integration options, and tried to paint a picture of what it does to no avail.
It was horribly difficult to clarify the value of cash recycling technology to my family. It wasn’t until my 12-year-old nephew spoke up. He graciously paraphrased for me, what I actually do — I add hands and eyes without adding mouths to feed.
Simple but important tasks
A cash recycler is a complex machine that handles a couple of simple but important tasks - accepting and dispensing cash. It also stores money securely, keeps an accurate accounting of cash on hand, and automates the cash cycle.
You see, cash is expensive to handle (transportation, security, accountability, etc.) and requires numerous layers of human oversight to ensure responsible management. During one of my semi-regular attempts to describe the value of an electronically-monitored, precision-counting, UL291 certified cash recycler, my nephew informed my family that Uncle Jeff adds hands and eyes that you don't need to feed. Brilliant.
Getting down to brass tacks
While previously I had spent my time discussing the functional merits of a technology platform I'm profoundly passionate about, my nephew got down to brass tacks and succinctly described what a cash recycler does. At the end of the day, cash recyclers add ultra-accurate, undoubtedly-reliable "hands" to any cash handling environment. As an added bonus, cash recyclers' "eyes" provide individual tellers or cashiers with dual-control oversight without the need to recruit a colleague to participate in cash-handling procedures.
Simply put, cash recyclers make cash handling more efficient while at the same time delivering a much-needed layer of accountability, all without the need for a lunch break, paid vacation or benefits.
Thanks to my precocious nephew, my family now understands how my colleagues and I use cutting-edge technology to improve the way cash is managed. Now when I tell them about the benefits of automated currency authentication, counting, and secure storage they think of the productivity gains that result from added "hands" in the branch, cashier line or cash room. When I tout the perks of centralized cash management like visibility, tighter cash security and control. Or when I explain how staffing is optimized by eliminating multi-person dual control processes, they understand the value of extra "eyes" onsite to ensure accountability.
Last but certainly not least, my family now equates all of the features and benefits of added "hands" and "eyes" to a technology platform that never takes a lunch break. Thanks, Kris, for explaining what a cash recycler does.