Next generation cash recycling.
The most advanced teller cash recycler in the world.
Freedom and Security
Teller Cash Recyclers, more simply known as TCRs, started to gain real popularity with banks during the latter part of the Nineties.
The TCR is an automated, fully certified safe containing all the technology required to process banknotes. It is able to identify and authenticate banknotes, sort specific notes to secured containers and provide banking applications with auditable detail for each transaction.
Removing the need to count and verify banknotes means that the Teller can dedicate more of their attention to their customer.
The CM18 represents the most advanced TCR available today.
Unprecedented Levels of Integration
The CM18 has been designed and developed to offer unprecedented levels of integration.
The principle design objective behind the CM18 was to create an innovative device that would integrate seamlessly into any modern cash teller environment, performing the counting, depositing and dispensing of banknotes in the simplest and most straightforward of manners, while increasing security at the teller position.
Putting Ergonomics and Design to Work
Devices designed to help tellers perform a task must be both simple to use and to control.
A device that is comfortable in daily use creates a feeling of confidence, security and professionalism that is required to deliver banking services.
It is essential that any repeated, bodily movement can be executed with efficiency and ease. A device’s operational space should also enable easy access to frequently used areas.
An example of this is seen in the CM18’s design where the teller uses no more than a 90-degree shoulder rotation.
The TCR Revolution & the Benefits
One major benefit of the CM18 TCR is that rather than focussing on the manual process of handling cash, the teller can give their full attention to their customer.
This customer-friendly environment, with the teller able to engage more with their client, creates a conducive atmosphere for building customer relationships leading to improved customer loyalty and satisfaction. This can also provide an ideal opportunity to market other services.
Connecting to All the Right Places
One of the innovative functions of the CM18 teller cash recycler is its ability to communicate over multiple channels concurrently - connecting to several systems at once. One communications channel is used internally by the CM18 for interacting with the main teller application and is used by the teller operators and their supervisors for the handling of cash deposits and withdrawals.
At the same time, interaction with the CM18 on-board application is completely separated from the main teller application; for example, specific denominations can be restricted to peak times, directly on the device, without reconfiguring the application.
While the CM18 fits seamlessly under any standard desk, the CM18T is designed for under-the-counter and standing environments whilst maintaining the same reduced footprint. Additionally the CM18T offers a scalable capacity that can grow from 8 to 12 recycling modules at any time. This is achieved simply by inserting more modules.
More about the CM18:
CM18 Quick Specs:
- 3.5” operator touch screen interface
- Modular note storage allows for multiple configurations based on capacity needs
- Simultaneous processing of up to four currencies
- ARCA Care remote service plan
- Lighting system on input/output bins for customer usability
- Lockable upper track for customer applications
Advance your cash handling today.
Schedule a short call with one of our specialists to see how the ARCA CM18 teller cash recycler can advance your branch.