Privacy Policy

ARCA TECH SYSTEMS, LLC, a New Jersey Limited Liability Company with its principal place of business at 1151 Holmes Road, Mebane, NC 27302, on behalf of itself and its affiliates (collectively “ARCA”), maintains the website concert.arca.com (the “Site”) for use by itself and its customers, as well as for promotional and other activities. The following policies regarding privacy and personal information (the “Privacy Policy”) apply to your use of the Site.

Collection of Information

ARCA collects certain information from users who access the Site. ARCA may retain any information that you voluntarily submit to ARCA through your use of the site, including for example your name, email address, company name, and telephone number. ARCA also may collect and retain information automatically, including for example information about the equipment you are using to access the Site (such as, only by way of example, the type of computer or mobile device you are using, your browser and browser version, your time zone settings, and your operating system). ARCA may use software tools to measure and collect usage information, including page response times, download errors, length of visits to certain pages, page interaction information (for example scrolling, clicks, and mouseovers), and information about how you leave one or more pages or the Site.

Some of this information may be collected through the use of cookies. ARCA may make use of cookies or other technology to store information about you and your visits to the Site. If you do not wish to allow ARCA to use cookies, check the settings on your browser to find out how to manage cookies.

Use of Information

nformation collected under this Privacy Policy may be used by ARCA for general or specific marketing and promotional purposes, including the aggregation of traffic information for analysis. Information provided hereunder may also help ARCA to recognize you and provide you information more efficiently the next time you visit the Site. Finally, ARCA may also use technical information to help identify you in order to prevent fraud and for Site diagnostic purposes.

Information Submitted to the Site by Other Hardware

You may access the Site for the purpose of reviewing information submitted by you, your company, or an affiliated party to ARCA via other hardware (“Equipment Information”). Equipment Information includes automatic performance logs sent to ARCA from certain equipment designed, built, and/or sold by ARCA. If available on the Site, Equipment Information may be displayed in raw or aggregated forms and may be displayed with or without context or benchmarking information, subject to the Terms and Conditions. Your Equipment Information may be used by ARCA to make service or performance recommendations to you. ARCA will not share your specific Equipment Information with third parties other than service providers engaged by ARCA to maintain your equipment. Notwithstanding the foregoing, ARCA may use your Equipment Information along with Equipment Information submitted by others to develop aggregate information regarding the use and performance of ARCA equipment. Aggregated information will be anonymous and not identify any individual user-company. Aggregated information may be displayed to you, to ARCA customers and prospective customers, to ARCA agents, and to other interested parties at ARCA’s discretion.

Protection and Sharing of Information

ARCA takes the security of information collected under this Privacy Policy seriously. ARCA uses industry-standard encryption technology to protect the information described herein. ARCA also has reasonable procedural and technical standards to protect the security of the Site and the information that ARCA maintains. Of course, ARCA cannot guarantee the security of any electronic communication.

Information collected under this Privacy Policy may be shared within the ARCA group of companies, which may involve the transmission of data to affiliates in other countries. ARCA may also share the information with third parties, but only to further the services provided through the Site, which may include the use of third-party web services, data storage, and analytics services, and as otherwise allowed herein. ARCA will not sell information collected.

No Obligation to Return Data

ARCA has no obligation to return data to you after your use of the Site or any service of the Site. If you terminate your account, ARCA may delete your data immediately. ARCA will not be responsible for exporting, retaining, or holding data on your behalf or for returning that data to you in any format.

Children’s Information

ARCA does not seek information from persons less than 13 years of age, and no information should be submitted to the Site by visitors less than 13 years of age.

Users Outside the United States

The Site is managed from and operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States, and by using the Site or providing your information, you consent to this transfer, and understand that the United States may not provide the same level of protection for your personal information as the laws of your country.

Subject to Terms and Conditions

Your use of the Site is subject to ARCA’s Terms and Conditions, which are accessible on the Site and may be modified at any time by ARCA. Nothing contained herein shall reduce the effectiveness of the Terms and Conditions, and in the event of a conflict between the Terms and Conditions and Privacy Policy, the Terms and Conditions shall be controlling.

Revisions to this Privacy Policy

ARCA may at any time revise this Privacy Policy by updating this posting. By using the Site, you agree to be bound by any such revisions and should, therefore, periodically visit this page to determine the then-current Privacy Policy.