Central Minnesota Credit Union Installs CM18 in Majority of Branches
ARCA’s cash recycler opens up customer service opportunities, say credit union officials
MEBANE, NC (Jan. 2, 2013) – Central Minnesota Credit Union (CMCU) has selected ARCA as its cash automation partner, installing the CM18 cash recycler in 11 of its 14 branches.
The CM18, which automates essential cash functions, helps tellers work faster and more accurately. The technology allows tellers to better engage their customers.
“ARCA’s CM18 lets tellers focus on our members instead of counting bank notes,” said Jason MacDonald, Director of IT for the credit union. “We have been able to better meet member needs and introduce them to all of the products and services we offer.”
While CMCU investigated other cash recycling options, officials chose ARCA based on the accuracy of its solution and the quality of its reputation. According to MacDonald, the credit union team appreciated ARCA’s history of success in Europe, where cash automation first gained popularity.
ARCA’s solutions help people control and streamline cash operations in financial institutions, retail stores, and self-service kiosks around the world. We develop technology and services that make transactions simpler, more efficient and more secure. Visit arca.com for more information.
About Central Minnesota Credit Union (CMCU)
CMCU is a 73-year-old member-owned financial cooperative that offers a complete line of financial services at branch offices located in Melrose, Albany, Grey Eagle, Freeport, Paynesville, Sauk Centre, St. Joseph, Cold Spring, Long Prairie, Avon, Belgrade, New York Mills, Perham and Moorhead as well as online at myCMCU.org or by phone. Membership is open to persons who live, work, worship, volunteer or attend school in and businesses and other legal entities in Stearns, Meeker, Kandiyohi, Pope, Douglas, Grant, Otter Tail, Wadena, Todd, Morrison, Benton, Sherburne, Wright, Becker, Clay and Wilkin counties in Minnesota and Cass and Richland counties in North Dakota, or immediate family members of credit union members.