Northern Federal Credit Union Implements ARCA Teller Cash Recyclers
Northern Federal Credit Union chose ARCA for its teller cash recyclers several months ago for two of their branches and continues to benefit from the convenience of cash automation and recycling. Ginny Galaydick, Electronic Solutions Manager at Northern Federal Credit Union commented that the, “top notch design and innovative technology make the ARCA products some of the best in the industry. The low maintenance units accompanied by simple processes to correct issues that may occur along with exceptional service and support provided by ARCA made the units a great choice. Also, the CM18 has a smaller footprint that provides greater flexibility with placement in branches.” Sara Matthews, Branch Supervisor is also pleased with their new ARCA CM18 Teller Cash Recycler. “I love the convenience of the recycler and not having to fill the machine every week. The CM18 has cut time for our staff and they no longer need to manually sort and count all the money. I also like that the recycler was very easy to adapt to and we’ve had very little maintenance.” The CM18 eliminates exposed cash drawers for tellers in branches. Cash is stored inside the unit’s UL 291 safe, which automatically handles deposits and withdrawals. Customers feel safe in open environments with no exposed cash in the branch. Tellers are more efficient because they don’t have to manually count the cash and have more time to talk with customers about their banking needs. About Northern Federal Credit Union Northern Federal Credit Union is a growing, federally insured financial institution and a leading provider of a full range of financial services to anyone who lives, works, worships or regularly conducts business in Jefferson, Lewis and Southern St. Lawrence counties. Northern FCU serves the financial needs of more than 24,000 members through world-class technology systems, and through a convenient network of six branch locations, a call center and over 28,000 surcharge free ATMs. Founded over 55 years ago Northern FCU continues to operate as a not-for-profit, member-owned financial cooperative with locations in the Watertown, Adams, Gouverneur, Lowville and West Carthage areas. Visit Northern FCU at www.northernfcu.com or call 866-310-NFCU (6328) to learn more.
ARCA’s solutions help people control and streamline cash operations in financial institutions, retail stores, and self-service kiosks around the world. We develop technology and services that make transactions simpler, more efficient and more secure. Visit arca.com for more information.