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Sussex County Federal Credit Union Installs ARCA’s CM18 in All Locations

July 16, 2013

VP of operations praises cash recycler’s speed and accuracy

MEBANE, NC (January 15, 2013) – ARCA has installed its industry-leading cash recycler in all Sussex County Federal Credit Union branches, helping the institution save time and better serve its members.

ARCA’s CM18, the next-generation recycler that takes the place of exposed teller drawers, is currently at work in each of the credit union’s four Delaware locations: Seaford, Lewes, Milford and Millsboro.

“Our experience with the ARCA support team has been great” said Allen Riley, vice president of operations at Sussex County FCU. “The CM18 is user-friendly and delivers the speed and accuracy we need.”

Ralph Sanders, Project Director at ARCA was impressed with the Sussex branch, “They are a very technologically advanced credit union, to complement their automated banking functions they added our cash recycler to the mix, and we fit right in.”

Riley and his team learned about the CM18 through their own research and were won over when they calculated how much time the solution could save during cash-in and cash-out transactions. With the CM18, tellers can focus on serving members, not counting cash.


About ARCA

ARCA is a global leader in cash automation technologies with a reputation for delivering reliable products with the shortest lead times in the industry and a commitment to excellence in service and support for the life of our products.  Financial institutions, retailers, and OEM self-service and kiosk manufacturers all over the world rely on ARCA products to streamline their cash operations and save them time and money while increasing the efficiency and security of cash. Visit arca.com for more information.

Media Contact

Bryan Dooley
ARCA 
1400 Dogwood Way 
Mebane, NC 27302
Tel. (919) 442-5200
b.dooley@arca.com