NC-based Credit Union Stays Local with Technology Provider
Summit Credit Union to install ARCA cash recyclers in new teller pods
MEBANE, NC — June 6, 2017 — It can be somewhat difficult for businesses to select new vendors, especially as technology continues to change. But for Summit Credit Union, selecting ARCA as a new technology provider was a no brainer.
"We appreciate that [ARCA is] local to North Carolina,” said Sam Whitehurst, President & CEO of Summit Credit Union. “We looked at [many] providers of cash recyclers but like the commitment to innovation offered by ARCA.”
ARCA, a global leader in cash handling solutions, is headquartered in Mebane, North Carolina, and believes hard and fast in the importance of staying local. In fact, ARCA opted for North Carolina rather than New York City.
Also based in North Carolina, Summit Credit Union has offered financial services to the employees of more than 200 business partners, including hospitals and universities, for years. At their new Hickory location, they wanted to try something different, removing traditional teller lines and opening up the branch to customers. The only way to do that and maintain a secure environment was to implement cash recyclers.
"We are installing teller pods in our new Hickory branch and wanted a safe and secure way to not only distribute cash but also receive cash within the branch lobby area,” Whitehurst said.
ARCA’s CM18 cash recycler is a dual use machine that frees up tellers from counting cash. Less exposed cash immediately raises the security baseline within the branch.
"The security features provided by a cash recycler, which include everything from counterfeit detection to storage in a fully certified safe, provide an extra layer of protection for members, employees and cash,” said Andrew Rowe, VP of Business Development at ARCA. “Implementing this type of technology in a teller pod creates a best case scenario for all involved—better member service and a safer environment for all.”
For more on ARCA’s line of cash recyclers, visit www.arca.com
ARCA’s solutions help people control and streamline cash operations in financial institutions, retail stores, and self-service kiosks around the world. Our overriding drive is to develop technology and services that make transactions simpler, more efficient, and more secure. Visit us at www.arca.com to see how we are reimagining everyday transactions—freeing people to focus on what matters most.