Michigan-based credit union upgrades to cash recyclers In 17 branches
Advia Credit Union chooses ARCA for cash automation solutions
MEBANE, NC (MARCH 18, 2014) — ARCA, a global leader in cash automation solutions, is preparing to install 60 CM18 cash recyclers in 17 Advia Credit Union branches. The Michigan-based credit union, formerly known as First Community Federal Credit Union and E&A Credit Union, will transition to a complete cash automation operation at its branches. The cash recyclers will be instrumental in enhancing customer service and increasing branch efficiency.
“Strengthening the relationship with our members is a driving force behind purchasing the cash recyclers,” said Renae Sisk, regional director at Advia Credit Union. “We want our staff to spend more time building relationships with members and less time focusing on cash.”
The CM18 cash recyclers allow transactions to run smoothly and efficiently by automating essential cash functions. The cash recyclers eliminate the need for employees to count cash. In addition, the machines authenticate and secure member deposits. This allows employees to engage more with members while cutting transaction time.
“We’ll save time on vault transactions, drawer set-up and end-of-the-night balancing,” said Sisk. “The strategic drivers of our organization include providing convenience and a high level of experience for our members and we feel like this technology compliments that strategy.”
“We’re excited to work with Advia Credit Union to implement this technology,” said Andrew Rowe, associate vice president at ARCA. “We look forward to the positive impact the cash recyclers will have on both members and employees.”
ARCA is pleased to partner with CTS Cashpro's CM18 recycler technology and to share in both companies' commitment to innovation and quality.
ARCA’s solutions help people control and streamline cash operations in financial institutions, retail stores, and self-service kiosks around the world. We develop technology and services that make transactions simpler, more efficient and more secure. Visit arca.com for more information.
About Advia Credit Union
Advia Credit Union is a member-owned not-for-profit financial cooperative established in 2014 as a result of partnership between First Community Federal Credit Union and E&A Credit Union. This partnership establishes Advia Credit Union within the top three percent of credit unions nationally in regards to financial soundness and asset size. Advia Credit Union is based in Parchment, Michigan and serves 100,000 members in Michigan, Illinois and Wisconsin at 21 full-service locations and manages more than $1 billion in assets.