Florida-based credit union selects ARCA as preferred vendor
‘Top-notch’ cash recyclers will increase efficiency at Zephyrhills branch
MEBANE, NC — November 8, 2017 — ARCA, a global leader in cash handling solutions, has been selected to provide cash recyclers to Railroad & Industrial Federal Credit Union in their newly remodeled Zephyrhills branch. The company was chosen for its proven hardware and customer service experience.
Renovating a branch can be a daunting task, and selecting a technology vendor can be even more difficult. But for Railroad & Industrial Federal Credit Union, ARCA’s array of “top-notch” recyclers and commitment to innovation made the decision simple.
“We are installing teller cash recyclers in our branches as they come online or are remodeled and wanted a safe and secure way to distribute and receive cash within the branch lobby area,” said Railroad & Industrial’s CEO Peter Giorgianni. “We appreciate that [ARCA] is a leader in automation of cash handling and their cash recyclers relieve operational burdens and allow staff to focus on serving members.”
ARCA has specialized in cash recycler technology for almost 20 years. Railroad & Industrial appreciated the personalized experience that ARCA is well known in the industry for providing.
“Integration into a core software system can sometimes be a challenge. […] The integration with our core CMC/Flex and ARCA was easier than we expected,” Giorgianni said. “We found [the ARCA] team to be responsive and willing to answer all our questions and alleviate our concerns as they arose.”
Railroad & Industrial Federal Credit Union offers financial services to more than 800 business partners including railroads, intermodals, transportation, hospitals, local governments, universities, and businesses of all sizes through Central Florida.
“ARCA’s commitment to innovation and service is a major factor that led Railroad & Industrial Federal Credit Union to see our technology as ‘top-notch’ when compared to other brands,” said ARCA’s VP of Business Development Andrew Rowe. “Renovating the branch to include teller pods doesn’t have to be stressful through our consultative and hands-on approach. We’re thrilled to have Railroad & Industrial as very happy customers.”
For more information on ARCA, visit arca.com
ARCA’s solutions help people control and streamline cash operations in financial institutions, retail stores, and self-service kiosks around the world. We develop technology and services that make transactions simpler, more efficient and more secure. Visit arca.com for more information.
About Railroad & Industrial Federal Credit Union
Since 1935, Railroad & Industrial Federal Credit Union (RIFCU) in Tampa Bay has been a member-owned, not-for-profit financial institution. In 1935, 14 Railroad employees met in Tampa and decided to charter the credit union. Over time, the original $70 in assets has grown to over $325 million in assets, over 35,000 members and several locations! Not only can you visit an office, but RIFCU also offers a fully functional robust mobile platform, including a responsive design website, Apple App, and Google Play App. RIFCU remains true to their founding values of service to shareholders by offering a place where members can conveniently and consistently conduct their banking to save and borrow money safely.