Press Release

ARCA selected as cash automation provider for Florida-based credit union

Community First Credit Union planning enterprise cash recycler deployment

MEBANE, NC (DECEMBER 8, 2015) — In an effort to provide a more efficient, seamless and secure member experience, Community First Credit Union will be installing ARCA CM18 cash recyclers at all of its branch locations. ARCA, a global leader in cash automation technology, will work closely with Community First to rollout the machines over the next 18 months.

Community First is not a stranger to cash automation, having pioneered the usage of cash recycling and dispensing technology before it was commonplace.

“We have an aging fleet of cash recyclers and dispensers and we really wanted to standardize our equipment moving forward,” said Sam Inman, CFO at Community First Credit Union. “We thoroughly researched the various options on the market and felt that ARCA’s service package and strong history of machine reliability were key factors in the selection.”

The ARCA CM18 eliminates exposed cash drawers for tellers by storing cash inside the unit’s UL291 safe, while automating traditional manual cash counting processes. The CM18 counts, verifies, and stores cash at the teller line eliminating inefficiencies while working with cash. As the most deployed cash recycler platform in the world, the ARCA CM18 is known globally for its reliability and service uptime.

“We are excited to partner with Community First with this new initiative,” said Andrew Rowe, associate vice president at ARCA. “As one of the largest credit unions in Florida, Community First is a proven leader in using technology to provide a better branch experience for their members.”

Community First is piloting the technology in its newest branch, currently under construction in the Riverside neighborhood in Jacksonville. The ARCA CM18 cash recycler is part of the technology, design and service improvements planned for the storefront location and throughout its branch network transformation project.


About ARCA

ARCA’s solutions help people control and streamline cash operations in financial institutions, retail stores, and self-service kiosks around the world. We develop technology and services that make transactions simpler, more efficient and more secure. Visit for more information.

About Community First Credit Union

Community First Credit Union of Florida is a state-chartered credit union based in Jacksonville serving anyone who lives or works on the First Coast. Community First is one of the 10 largest credit unions in the state, serving more than 111,000 members and with assets of $1.3 billion. Community First has 17 locations and 300 employees. A not-for-profit, Community First is a full-service financial institution offering banking, loans, mortgages and investments for consumers and businesses throughout the First Coast.

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