About Us

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From ARCA’s first office located in a small Upper West side apartment to a company with facilities located around the world, here’s a snapshot view of ARCA’s amazing journey.

Have you gone through a grocery store self-checkout line? Paid for parking at a kiosk? Cashed out a winning ticket at the casino? It’s a good bet that we were involved. Simply put—we do cash and we do it well. In fact, we’ve helped thousands of businesses streamline their cash processing, with profound impacts on their customers and their bottom lines.

Today, ARCA provides the largest selection of cash handling devices of any manufacturer in the world. We provide cash automation technologies to customers in over 50 countries and support these devices with world-class service from our headquarters near the Research Triangle in North Carolina.

Our Fearless Leaders

Our fearless leaders

ARCA's leadership team is unique. Our structure of Holacracy is based on valuing each employee to the point that everyone has a say, a role in the success or failure of the company. We do have a CEO, but he doesn't want to claim the title. In fact, none of us have traditional titles. It's an innovative business model designed to create an environment where great ideas can thrive. Here's a closer look at our leadership team members (who have no titles).

Leadership Team

Research and Development

Can't get no satisfaction.

15% revenue reinvested into R&D annually.

Mick Jagger may have said it first, but ARCA lives it.  We're just not satisfied—and that's ok.    

It also explains why we make such a massive investment into Research and Development.  It's simple really.  We believe in the power of our team's imagination and their ability to design products that will change the world.

Research and development is the foundation of who we are as a company.  It's our core.  

FIN Tech Award

A bit of recognition

Clint Eastwood once said, "There's a lot of great movies that have won the Academy Award, and a lot of great movies that haven't. You just do the best you can." At ARCA, we do the best we can to make our customers happy. Along the way, we have been recognized with awards as you can see. But our first priority is to the people and businesses who have trusted us to deliver excellent service and technology. To them we say thank you.  

A few awards

We work with some cool people.

We work with some cool people

How cool are they? In Italy there is a saying. Batti il ferro quando è caldo. It means strike when the iron is hot. Our clients have the vision to know when the iron is hot. They have chosen to strike, rather than continue to do things the old way. They are innovators and we salute them.  

Our clients

ARCA's Core Values

This isn't just lip service...

We put customers first.

Making our customers' lives better is our primary objective. We always follow through with our commitments to our customers.

We deliver great technology.

We encourage experimentation in pursuit of better products.  We are proud of what we make.

We embrace change.

We believe there is always a better way to do something and we are committed to continuous improvement. Learning is a lifelong process.

We show respect to all people.

We treat all people with kindness and humility.

We have fun.

We love what we do and look for the positive in all situations. We never take ourselves too seriously.